Privacy & Security

Baji 11 Privacy Policy — Your Data is Completely Safe

This page clearly explains how Baji 11 collects, stores, and protects your personal information.

Last Updated: January 2026

Why We Prioritize Your Privacy

Below are the core principles we follow to protect your data on the Baji 11 platform.

SSL Encryption Protection

Every data transfer is secured with 256-bit SSL encryption. No third party can read any information passing between your browser and our servers.

No Sale of Data

Baji 11 never sells your personal data to advertisers or third parties. Your data is used solely to improve our services.

Secure Data Storage

Our servers comply with international security standards. Payment card and mobile banking details are never stored in our systems.

You Are in Control of Your Data

You can view, correct, or request deletion of your stored information at any time.

Cookie Transparency

We are fully transparent about which cookies we use and why. You can update your cookie settings at any time.

Regular Security Audits

Regular third-party security audits are conducted on our systems. Any vulnerabilities identified are addressed promptly.

1 Introduction

Baji 11 is one of Bangladesh's most trusted online gaming and betting platforms. We believe that every member's privacy is a fundamental right. This Privacy Policy explains what information Baji 11 collects about you, how and where it is used, and the measures we take to keep it secure.

This policy applies to the baji11.click website and its associated mobile applications. By using the platform, you are considered to have agreed to this Privacy Policy. We strongly encourage you to read it carefully before registering.

This Privacy Policy has been developed in accordance with international data protection standards. We review and update it regularly to ensure your information remains fully protected.

2 What Information We Collect

To provide our services on the Baji 11 platform and keep your account secure, we collect certain essential information. This falls into two categories — what you provide voluntarily and what is collected automatically.

Information You Provide Directly:

Data Type Example When It's Collected
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Phone number, email address At the time of registration
Financial Information Mobile banking number (Mobile Pay/Nagad/Rocket) Deposit & Withdrawal Times
Verification Documents NID photo, selfie photo During KYC verification
Support Contact Chat messages, email content When contacting our support team

Automatically Collected Data:

  • IP address and device information (browser, operating system).
  • Login timestamps, session duration, and activity logs on the platform.
  • Betting and gaming history — including game selection, bet amounts, and outcomes.
  • Usage patterns collected via cookies and tracking technologies.
  • Location data (country/region level only, not precise GPS).

3 How We Use Your Information

Baji 11 uses the information it collects solely for specific and legitimate purposes. Below is a detailed breakdown of what data is used for and why.

  • Account Management: To facilitate registration, verify logins, and maintain account security.
  • Payment Processing: To confirm deposits, process withdrawals, and maintain financial transaction records.
  • KYC & Fraud Prevention: To verify identity, prevent money laundering, and detect account abuse.
  • Customer Support: To resolve your complaints, answer your queries, and improve the quality of our service.
  • Promotions & Bonuses: To send you relevant offers based on your gaming preferences (where you have given consent).
  • Legal Obligations: To meet regulatory requirements and comply with court orders.
  • Service Improvement: To analyse user experience and make the platform more intuitive.

We never share your information with third parties for marketing or advertising purposes. You can opt out of promotional messages from Baji 11 at any time.

4 Data Sharing & Disclosure

Baji 11 never sells, rents, or commercially shares your personal data. However, information may be shared in the limited circumstances outlined below:

  • Payment Processors: Authorized payment gateways for transaction verification (limited to necessary information only).
  • Legal Authorities: Under a valid court order or lawful directive from a government authority in accordance with Bangladeshi law.
  • Fraud Prevention Agencies: With specialized service providers for fraud detection and prevention.
  • Technology Partners: Cloud and security service providers essential to platform operations.

Before sharing your data with any third party, we ensure they follow adequate data protection standards. We do not share your information with any party that fails to meet our requirements.

5 Cookie Policy

Baji 11 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser that help the site remember your preferences.

Types of cookies we use:

  • Essential Cookies: Used to maintain login sessions and ensure security — these cannot be disabled.
  • Performance Cookies: Used to monitor page loading speed and detect errors.
  • Functionality Cookies: To remember your language preferences and interface settings.
  • Analytics Cookies: To understand which pages are used most frequently (no personally identifiable information is collected).

You can disable non-essential cookies through your browser settings, though some features may not function properly as a result.

6 Data Retention Period

Baji 11 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period
Account & Identity Information 5 years after account closure
Financial Transaction Records 7 years from the date of transaction
KYC Documents 5 years after account closure
Support Chat Logs 2 years from the date of conversation
Cookies & Session Data At end of session or up to 90 days maximum
Marketing Preferences Until you opt out

If any data must be retained beyond its standard period due to legal obligations, you will be notified separately.

7 Your Rights

As a Baji 11 member, you have important rights over your own data. We respect these rights and always aim to respond as promptly as possible.

Right of Access

The right to know what information we hold about you.

Right to Rectification

The right to correct any inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Restrict Processing

Request to restrict the use of your data for specific purposes.

Right to Portability

The right to receive your data in a commonly used, portable format.

Right to Object

The right to object to the use of your information for specific purposes.

To exercise any of these rights support@baji11.click. We aim to respond within 30 business days.

8 Minor Protection

Baji 11 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or process data from minors.

  • Age verification is mandatory at the time of registration.
  • Age is verified as part of the KYC process.
  • If an account holder is found to be under 18, the account will be immediately closed.
  • Any data collected in this case will be deleted as soon as possible.

If a parent believes their child has registered on the platform by mistake, please contact us immediately at support@baji11.click.

9 Third-Party Links

The Baji 11 platform may occasionally reference third-party game providers or services. These external services operate under their own privacy policies, for which Baji 11 is not responsible.

  • Third-party game software providers operate under their own data policies.
  • Payment gateway providers maintain their own security standards.
  • We recommend reading the privacy policy of any third-party service before using it.

Baji 11 is only responsible for data collected on its own platform. We are not liable for the actions of third parties.

10 Policy Changes

Baji 11 may update this Privacy Policy from time to time due to changes in technology, legal requirements, or service improvements.

  • You will be notified via email or an on-platform notice for any significant changes.
  • The effective date of any updated policy will be displayed at the top of the page.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • Your consent may be requested before significant changes take effect.

Contact our support team to request previous versions of this policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, don't hesitate to reach out. Our dedicated privacy team treats every request with the utmost care.

Email

Support@baji11.click — we typically respond within 24 hours.

Live Chat

Log in to the platform and reach us directly via Live Chat.

Our support team is available 24/7, every day of the week. For privacy-related complaints, we aim to provide a formal response within 30 business days.

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Your Privacy is Guaranteed — Join with Confidence

You've read Baji 11's Privacy Policy. Go ahead and open an account with confidence — enjoy everything Bangladesh's leading gaming platform has to offer. Your data is completely safe. That's our promise.

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